Return Policy
1. Eligibility for Return/Exchange
- Timeframe: Returns or exchanges are offered within 7 days from the date of purchase. After 7 days, returns, exchanges, or refunds will not be accepted.
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Condition of Item: To be eligible for a return or exchange:
- The item must be unused and in the same condition as when you received it.
- The item must be in its original packaging.
- Items purchased on sale may not be eligible for return or exchange.
2. Defective or Damaged Items
- Replacement: Items found to be defective or damaged upon receipt may be eligible for replacement based on an exchange request.
3. Exempted Categories
- Non-Returnable Items: Certain categories of products/items are exempt from returns or refunds. These categories will be identified to you at the time of purchase.
4. Return/Exchange Process
- Inspection: Once we receive and inspect your returned/exchanged product, we will notify you via email of the receipt.
- Approval: If the item passes our quality check, your return or exchange request will be processed according to our policies.